Contact
Customers: in-app support
The fastest channel is the support panel inside the app — the support icon at the bottom of the sidebar. It supports attachments, routes straight to the team, and replies land in your account email. Billing, data questions, bug reports: all of it goes there.
Sign in to open support →Not a customer yet?
- Product and plan questions — start with the pricing page and FAQ; most answers are already there.
- Everything else — email us (no account required). Lead with a clear subject (“partnership”, “press”, “correction”, etc.). Customers should still use in-app support so we get context and attachments.
Response times
We're a small team that answers its own support — expect a reply within one business day, usually faster.