Frequently asked questions
Quick answers to the questions we hear most. For plan details and a feature comparison table, see pricing.
Frequently asked questions
AEO Mantis is an AI visibility monitoring platform. It runs the questions your buyers ask against AI answer engines on a schedule, records whether your brand is mentioned or cited, how the answer frames you, and which competitors appear instead, and stores the full answers and cited sources as evidence behind every metric. It also generates research-grounded content and audits your site for AI readability.
You choose the prompts that matter to your business. AEO Mantis runs them against the AI platforms on a schedule, stores the full answer text and every cited source, and turns that into metrics: citation rate, brand-mention rate, sentiment, and competitor share of voice. Because AI answers vary run to run, metrics are rates over scheduled runs, not single snapshots.
Six platforms: ChatGPT, Gemini, Perplexity, Google AI Overviews, Google AI Mode, and Bing Copilot. Platform availability varies by plan tier — see the next question.
Free runs one lifetime scan on 5 ChatGPT prompts. Starter adds Gemini and Perplexity with weekly monitoring. Pro adds Google AI Overviews. Growth adds Google AI Mode and runs every 2 days. Scale adds Bing Copilot and runs daily. See pricing for the full comparison.
The Free plan includes one lifetime onboarding scan across 5 ChatGPT prompts, with no refill. Competitor tracking, research, article generation, scheduled tracking, CSV exports, and team seats are paid features.
Plans are self-serve with published pricing. You can start small and upgrade at any time — upgrades take effect immediately and keep your existing brands, prompts, monitoring history, and reports. Downgrades are not supported because lower limits can conflict with past data; cancel and resubscribe to a lower plan when needed.
Every monitored run stores the full answer text and the cited URLs the engine used. Any number in a report can be opened to the answer that produced it, so metrics are inspectable rather than asserted. This applies to citation rate, share of voice, and sentiment alike.
Yes. Each prompt can be targeted to a specific language and region, so monitoring reflects the answers your buyers get in their market rather than only US-English results. This matters when the same brand is described differently across locales.
Yes, on paid plans. AEO Mantis tracks competitor share of voice across your prompt set, identifies the prompts where competitors win (battlegrounds), and classifies sentiment for every tracked brand. Competitor tracking is a paid feature — the Free plan does not include it.
Yes. CSV export is available on Pro and higher plans for monitoring results, so you can pull metrics and evidence into your own reports and dashboards.
Yes. AEO Mantis generates articles grounded in real research and citations, built to close the specific visibility gaps your monitoring uncovers. Each generation includes references, and failed research runs get an automatic quota refund.
The site audit checks whether AI crawlers can read your pages: reachability, content structure, metadata, and citability. It runs at a configurable depth and page budget and scores findings by impact so the highest-impact fixes surface first.
No credit card is required. Free includes one lifetime onboarding scan across 5 ChatGPT prompts, with no refill. Upgrade when you need scheduled monitoring, more platforms, prompts, or competitors.
Customers can use the support panel inside the app — the support icon in the sidebar. It routes straight to the team and replies land in your account email. For product and plan questions before signing up, see pricing and this FAQ.